HR Services Specialist

Job Description

Human Resources Services Specialist.

• Location: Senegal
• Company: Nestlé Senegal
• Position Type: Full-time
• Minimum Educational qualification: University Degree level / Master’s Degree in HR, Business Management / Law
• Minimum Relevant work experience: 3 -5 years’ experience in Human Resources

Position summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human company driven by our purpose to enhance the quality of life and contribute to a healthier future.

Nestlé Senegal is currently looking for a Human Resources Services Specialist who will deliver local HR services within the defined Service Level Agreement- SLAs (Quality, time, accuracy, and compliance). The individual will be acting as the customer facing representative for the administrative activities and support other HR functions (HRBP, Employee Relations) in the country.

Main responsibilites

Local HR Service Delivery

Deliver local administrative services within the defined SLAs in line with Standard Routines across HR Processes.
Provide timely information to HRBPs and Line Managers where appropriate
Ensure controls are in place for administrative and payroll activities

E2E Service Delivery

• Work together with internal stakeholders (HRBP’s, CoS, TR) across the HR value chain ensuring a consistent and efficient execution of payroll
• Ensure effective post payroll reporting

Implementation of Policies and Practices

• Ensures policies, practices and procedures are applied, understood and followed with a customer centric mindset
• Assist in implementation and communication and continuously improve HR processes and procedures in alignment with legal requirements and best practices.
• Streamline workflows and eliminate redundancies.

Customer Experience and continuous improvement

• Support the administration of employee benefits programs, including enrollment, changes, and inquiries.
• Collaborate with benefits providers to resolve employee issues and ensure accurate record-keeping.
• Provide a high quality first level customer experience for various employees’ requests
• Identify improvement opportunities and liaise with stakeholders on how to implement them

HR Reporting and Analytics:

• Assist in generating HR reports and analyzing data to support HR decision-making.
• Prepare regular reports on HR metrics (i.e. manpower, contingent employees costs, outstanding leaves, overtime reports, pension funds …)
• Prepare the yearly headcount budget and any related simulation in collaboration with Finance Controllers

HRIS Management:

• Oversee the HRIS system, ensuring accurate and up-to-date employee data.
• Collaborate with IT and COS to troubleshoot issues and implement system enhancements and configurations.
• Assist in project team and project launches related to HR systems and tools

HR Compliance and Audits:

• Ensure compliance with labor laws, regulations, and internal policies.
• Provide supporting data for external compliance reports and forms (to labor and social security authorities)

What makes you successful?

• University Degree level / Master’s Degree in HR, Business Management / Law
• 3 – 5 years’ experience in Human Resources
• Advanced Use of Microsoft Excel
• Familiar with Payroll systems – SAP, SAGE etc
• Proficiency in English is desirable
• Great Team Lead / Member
• Result Oriented / Proactive

“Nestlé is an equal employment opportunity (EEO) employer, seeking diversity in qualified applicants for employment. All applicants will receive consideration without regard to race, ethnicity, color, gender, age, religion, nationality, disability or perceived disability, medical condition, or any other protected status, as defined by applicable law”.

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. The closing date for application is December 4th, 2024.